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Terms & Conditions
  • How long would it take to get to the collection point?
    We aim to be there within 1 hour from the time of the booling, although 70% of bookings are collected within 30 minutes. Traffic and time of the day will determine how quick a cinsignment is collected.
  • How much will it cost?
    Prices are based on various aspects including location, mileage and size of vehicle. A small van from Birmingham to Scotland, between 7am - 7pm, sameday time critical, Mon - Fri would cost around £1.10 per mile and London to Scotland would cost around £1.20 per mile. So all quotes are individual, we are alway open to negotiate a price that your happy with.
  • Will there be a discount for regular clients?
    Yes, all regular clients will received a 10% discount.
  • Will all consignments be insured?
    Yes, all consignments are fully covered upto £10'000.
  • Will other courier companies be used?
    Yes, it's sometimes quicker to allocate a booking to a freelance courier that is in the area. All freelance couriers are vetted.
  • Is there a charge for waiting time?
    Yes, first 30 minutes are free, then £5 for every 15 mintues.
  • Is there a call out fee once job is in progress?
    Yes there may be a fee, this depends on a number of criteria; if the job is in progress and if the driver is at the collection point...
  • What area does the service cover?
    We cover all of the UK.

Contact us!

Tel: 01902 631313

Horex Logistics Ltd

West Midlands House

Gipsy Lane

Willenhall

WV13 2HA

© 2018 Horex Logistics Ltd.  All rights reserved. Registered in England No. 11253315

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